Venue management suite - UK competitive socialising

Enquiry, planning, event day, aftercare. One suite.

Enquiry, planning, event day, aftercare.
One suite.

Rookoo is a venue management suite with a digital colleague at the front of it. Space calendars, event workspaces, pricing rules, an organizer portal, floor plans, playbooks and reporting, on top of your existing software, or on its own.

Rookoo is a venue management suite with a digital colleague at the front of it. Space calendars, event workspaces, pricing rules, an organizer portal, floor plans, playbooks and reporting, on top of your existing software, or on its own.

These venues have already streamlined their venue management

The whole arc, not one step of it

From the 22:40 enquiry to the jacket left behind

Most venues run these five stages across four or five tools, a spreadsheet and a WhatsApp group. Rookoo runs all five.

01

The enquiry

Web chat, email, WhatsApp, Instagram or SMS. The digital colleague collects event type, guest count, dates, catering and budget‚ and knows what it may quote.

02

The plan

Every bookable space in one calendar, with set-up and teardown buffers. Rooms that combine, split or depend on each other behave that way in the system.

03

The booking

Pricing rules for guest numbers, seasonality and weekends. An organizer portal to review the program, check the quote, choose upgrades and accept.

04

The event day

A playbook with owners, timings and live completion tracking. Floor plans by drag and drop, shared by link. Dietaries and AV stay with the plan.

05

After

Feedback the team can act on. Enquiry volumes, first response times and resolution rates per space, or across eighteen venues.

Where the digital colleague sits

At the front, and drafting throughout.
It knows when to involve a person‚ and the whole conversation goes with it.

At the front, and drafting throughout. It knows when to involve a person‚ and the whole conversation goes with it.

What this takes off your plate

If none of these sound like your venue, you probably do not need us.

22:40

Enquiries after close

Your team sees them at 10:00. By then the organizer has messaged three other venues.

*-final.pdf

Three attachments called final

And a follow-up asking which final that was. Our portal replaces the whole thread.

And a follow-up asking which final that was. Our portal replaces the
whole thread.

17:00

Knowledge that goes home at five

Dietaries, AV and room setups shouldn't live with whoever took the call. They stay with the event.

Inside the suite

Built for venues where the event is the product

Event workspaces

The conversation, event details, documents and timeline stay together in one place, from draft through confirmation to archive. Nobody starts Monday by asking the organiser to repeat Friday.

Portal & floor plans

Your organiser reviews the programme, checks the itemised quote, picks upgrades and accepts‚ All in a portal, not an inbox. Floor plans are arranged by drag and drop and shared by link.

Reporting that covers both

Enquiry volumes, first response times, resolution rates and performance against service targets, for your team and for thedigital colleague, per space or across eighteen venues.

On the digital colleague, since everyone asks

Peggy at Clays. Lisa at SPIN. Yours has your name on it.

It works because it sits inside the suite. It can see the calendar, the packages and the playbook. It follows your rules on what it may quote, when to involve a person, and hands over with the whole conversation attached.

01

Drafts only

It writes, your team reads and sends.

Your team sees them at 10:00. By then the organizer has messaged
three other venues.

02

Quotes within rules

It knows what it may quote. You set the ceiling.

And a follow-up asking which final that was. Our portal replaces the
whole thread.

03

Allocates space

Checks live availability, within the permissions you set.

Dietaries, AV and room setups shouldn't live with whoever took the call. They stay with the event.

Rookoo's head of customer success, Thomas, always made us feel like a priority. From the get-go, he was proactive and had our best interests at heart, like he was one of our colleagues. Rookoo definitely lives up to what they promise.

Dan Marshall

•

Product Owner Clays

Peggy, our AI bot, already made a real impact. She's handling a huge volume of customer conversations for us, taking pressure off the team, improving response times and making everything much more efficient.

Kimberleigh Lloyd

•

Revenue Director Clays

Amber Dobbelaere, Events & Operations  Wintercircus

Our mission is to create impact and bring entrepreneurs together. Every hour spent on repetitive questions is an hour lost to our real goal.

Amber Dobbelaere

•

Events & Operations Wintercircus

Pieter Vanermen, CEO SPIN

Lisa, our event sidekick, supports the sales team in taking event orders, answering client questions 24/7, and making the booking process fast and seamless. Our conversion has increased significantly.

Pieter Vanermen

•

CEO Spin

Ik voel weer mentale ruimte. En dat is goud waard. Mentale ruimte om vooruit te denken en te creëren. En ja, de afgelopen weken ook om op vakantie te zijn. Ik las begot een boek.

Christophe Roosen

•

Co-Founder Trenara

Rookoo's head of customer success, Thomas, always made us feel like a priority. From the get-go, he was proactive and had our best interests at heart, like he was one of our colleagues. Rookoo definitely lives up to what they promise.

Dan Marshall

Product Owner Clays

Peggy, our AI bot, already made a real impact. She's handling a huge volume of customer conversations for us, taking pressure off the team, improving response times and making everything much more efficient.

Kimberleigh Lloyd

Revenue Director Clays

Amber Dobbelaere, Events & Operations  Wintercircus

Our mission is to create impact and bring entrepreneurs together. Every hour spent on repetitive questions is an hour lost to our real goal.

Amber Dobbelaere

Events & Operations Wintercircus

Pieter Vanermen, CEO SPIN

Lisa, our event sidekick, supports the sales team in taking event orders, answering client questions 24/7, and making the booking process fast and seamless. Our conversion has increased significantly.

Pieter Vanermen

CEO Spin

Ik voel weer mentale ruimte. En dat is goud waard. Mentale ruimte om vooruit te denken en te creëren. En ja, de afgelopen weken ook om op vakantie te zijn. Ik las begot een boek.

Christophe Roosen

Co-Founder Trenara

Runs on it's own, or with your existing software

On its own, or on top of what you already run

Two ways in. A venue with a system that works does not need a migration project, it needs the enquiries answered. A venue running five disconnected tools usually wants the whole suite. Both are normal.

The full suite

Rookoo as your one system

Enquiry through aftercare in one place. We run the migration with you: discovery, training on your packages and spaces, a drafts-only pilot, then handover.

The layer

Rookoo on top of your stack

Keep what works. Rookoo answers and qualifies, then writes through to the systems you already depend on.

Questions we get every week

What is Rookoo?

Is Rookoo a complete suite, or an AI enquiry assistant?

Can I use Rookoo without replacing my existing venue software?

Does Rookoo manage room availability and event bookings?

How does Rookoo handle enquiries outside business hours?

Do I need to give up Tripleseat or Salesforce to use Rookoo?

How is Rookoo different from Tripleseat's or SevenRooms' own inquiry forms?

Will running Rookoo alongside Salesforce or Tripleseat mean double data entry?

I use SevenRooms for table reservations. Is Rookoo still useful for group and event inquiries?

Can Rookoo make a reservation on its own, or does my team still need to confirm it in our booking software?