Feature

Feature

Your 24/7 digital colleague

Your 24/7 digital colleague

Your Rookoo digital colleague handles event inquiries while you sleep.

Your Rookoo digital colleague handles event inquiries while you sleep.

These venues have already streamlined their venue management

Your Rookoo digital colleague handles your event inquiries

A customer messages at 11 PM asking about a corporate dinner for 80? The agent checks your calendar, confirms availability, and qualifies the lead. By morning, it's ready for your team.

  • Trained on your venue data and business rules

  • Checks and manages your events calendar

  • Fills your CRM and booking software automatically

  • Hands off to your team with full context

  • Works across chat, WhatsApp, email, Instagram, and SMS

Qualified leads while you sleep

A customer messages your venue at 11 PM. They want a birthday party for 60 people, three Saturdays from now. Your digital colleague checks your calendar, sees the date is open, asks about catering preferences and budget, and logs everything into your CRM. By morning, your team has a qualified lead with all the details. No form. No waiting. No lead lost overnight.

Trained on your venue, not generic scripts

The agent is trained on your venue data, your packages, your pricing rules, and your knowledge base. It doesn't give generic answers. It gives your answers. It works across every channel your customers use: web chat, WhatsApp, email, Instagram, SMS. One agent, one configuration, every channel covered.

Smart handoff, your guardrails

When a request gets complex or a VIP walks in, the agent passes the conversation to a team member with the full chat history attached. The customer never repeats themselves. And you decide the guardrails. Configurable procedures let you define exactly what the agent can quote, promise, and book on its own.